Patients build strength and ability in unique facility

Every day at 9:30 a.m., Carolyn Baker leaves her home to spend the day with her daughter, Rachael. It’s a routine she started after a tragic biking accident two years ago left Rachael hospitalized and with limited brain function. Unable to speak and with very little mobility, 19 year-old Rachael requires specialized attention and care.

In May, Rachael was one of the first Osler patients to move into the newly renovated Reactivation Care Centre (RCC) near Jane Street and Highway 401. The RCC provides specialized care for patients who no longer require acute hospital services, but would benefit from restorative care while they wait to return home or transfer to another facility.

The building is a part of Humber River Hospital’s network and is home to patients from six hospitals, including Osler. Each hospital operates its own standalone unit, where care is provided by each hospital’s own nursing staff, physicians and therapists. The project, which aims to improve access to services and reduce wait times in these hospitals, received funding from the Ministry of Health and Long-Term Care.

“We just love it here! Everyone who works here is very caring,” said Carolyn. “Rachael has a great routine and a better quality of life now that she is here.”

A former nurse, Carolyn was familiar with the restorative model of care long before Rachael moved to the RCC. Daily, Rachael participates in activities that help improve her quality of life and achieve her highest level of ability. In the 30-bed unit, she and other patients have access to the specialized care they need, including occupational therapy, recreational therapy and physiotherapy.

“This facility presents Osler with the opportunity to ensure patients are able to access safe, high quality care in the setting that is best suited for them,” said Kiki Ferrari, Executive Vice President, Clinical Operations at Osler.

Prior to being transferred to the RCC, Rachael spent more than a year in Osler’s Brampton Civic Hospital’s Neurology Unit. While care there was excellent, the environment is not designed to meet Rachael’s long-term needs.

“Upon entering the RCC, each patient is assessed and a care plan is developed based on their individual needs,” said Audrey Steer, Clinical Manager at the RCC. “For some patients, a hospital setting can be over-stimulating and here, we are able to provide a more relaxing and therapeutic care experience.”

Photo: Rachael and her mom in her room at the Reactivation Care Centre.


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